User setup of Android work owned phone for use with Microsoft InTune mobile device management
Question
How does an end-user configure a new or factory reset work-owned Android phone for use with Microsoft InTune mobile device management?
Pre-requisites
- End user has been assigned a new or factory reset, work-owned Android smart phone
- End user has been assigned a Microsoft InTune license (either standalone or part of another license such as Microsoft 365 Business Premium)
- Microsoft InTune needs to have been configured by your IT department
- Microsoft InTune should be configured for Android enrollment for "Corporate-owned, fully managed user devices"
Answer
Step 1
Power on the phone. The phone will cycle through mutliple languages. There is no need to wait to see your language. Click the blue button with the white text. In this example click "Start"
Step 2
Select the appropriate language and tap "Next".
Step 3
Review and accept the agreements and tap "Next".
Step 4
Review and agree the permissions (tap "More" to see all permissions) and then tap "Agree"
Step 5
Select a WiFi network to join, enter the connection details.
Step 6
Choose "Don't copy".
Step 7
In the "Email or phone" box, enter "afw#setup" and tap "Next".
Step 8
Tap "Next".
Step 9
Select "While using this app".
Step 10
Scan the QR code issued by your IT department.
Step 11
Review the notification regarding the access that your organisation will have to your phone and tap "Continue".
Step 12
Review further info regarding the access that your organisation will have to your phone and tap "Next".
Step 13
Review the notification and tap "OK".
Step 14
Review and agree the Google permissions (tap "More" to see all permissions) and then tap "Accept"
Step 15
Tap "Next".
Step 16
Wait...
Step 17
Review the "Welcome to Chrome" screen and tap "Accept & continue".
Step 18
Sign in with Microsoft 365 details.
Step 19
Step 20
Tap "Set up" under "Set a screen lock" and follow the instructions to enter a new PIN for your phone.
Step 21
Tap "Install" under "Install work apps" and when the "Required apps" have been installed tap "Done".
Step 22
Tap "Set up" under "Register your device"
Step 23
Tap "SIGN IN". This should use the details entered earlier but if prompted use your Microsoft 365 details.
Step 24
Tap "Register".
Step 25
Tap "Continue"
Step 26
Tap "Next"
Step 27
Tap "Done"
Remaining apps are installed and further policies may be applied so it may be a short while longer before the phone is fully useable.