Users and People

User management, licensing, and specialised training and support for your business.

We know how difficult it can be to effectively cater for and manage a plethora of user accounts that could be across multiple systems whilst also trying to run a business. Our team can assist in a several ways including helping to setup individual profiles, configuring accounts, and setting security at a per use level or system wide.

User Management

User management is one of the most important facets when it comes to computer security. By properly managing user accounts, you can reduce the risk of unauthorised access and help safeguard stored data. Something that is often overlooked until it happens. We are strong believers in applying preventative measures. See our Proactive Maintenance for further information in that regard.

Our team will set up individual profiles for everyone and configure their account to suit the needs of the individual and the security of the system. As part of this service, we can migrate all types of data between systems in a seamless manner to prevent downtime for your employees and mitigate security concerns.

We provide the full package when it comes to computer user management and can assist with the following:

• Creating new user accounts
• Deleting user accounts
• Modifying user account permissions
• Resetting user account passwords
• Monitoring user account activity

Training

It can be slightly overwhelming needing to learn the ins and outs of various systems and programs whilst also keeping up with any updates or new releases. It’s a lot to learn. The talented team at D8A keep abreast the situation and are always available for support.

We can also facilitate further with dedicated training to individuals or teams based on your requirements. Our training sessions can also be adapted depending on your teams level of existing experience.

We are ready to discuss a solution that ensures yours and your colleagues’ data is managed correctly. Please contact us by calling directly on 020 8315 5820, sending an email to enquiries@d8a-it-services.co.uk or by completing our enquiry form.

Get in touch

THE SIX PILLARS TO OUR 20-YEAR TECH SUCCESS IN LONDON – AND WHAT KEEPS CLIENTS COMING BACK

PREMIUM HANDPICKED TECHNOLOGY

We only choose technology based on its premium, high-security, long-lasting quality and pure performance metrics.

ENTERPRISE-LEVEL INFRASTRUCTURE

Our team provides enterprise-level IT support and infrastructure in a simple and cost-effective manner.

REMOTE TAGGING SYSTEM

D8A devices are equipped with a unique tagging system that allows remote insight into the device’s backend.

CLEAN AND ORGANISED INSTALLATIONS

From the cables you see to the files you don't see, we priority tidiness and organisation.

PROACTIVE MONITORING AND SUPPORT

We keep a watchful eye on your IT infrastructure to catch problems before they happen.

RELIABLE AND RELEVANT EXPERTISE

We know exactly what we are doing, and we do it efficiently no matter the task.

Users and people

Setup user

Remove/change user

Setup email account

Remove email account

Setup a shared mailbox

Remove shared mailbox

Direct migration of user data

Backup user data

Restore user data

Testimonials

Timothy Proctor

Partner, Proctors Estate Agent in Park Langley, Beckenham, Kent

“We have relied on Jason and the D8A team to look after our IT needs for many years, with a monthly maintenance contract. During this time we have also carried out some major upgrades, most recently moving to a cloud server. With a lot of unseen work behind the scenes to make all necessary preparations, any such improvements have always been carried out with a minimum of disruption. Jason’s breadth of knowledge ensures any downtime is minimised and we are back up and running without delay. The monthly maintenance also ensures, on a day to day basis, that we experience virtually no issues and foreseen problems are dealt with ahead of time. Jason has efficient systems in place and with good humour and a friendly approach we have enjoyed an excellent working relationship that we hope will continue for many years to come."

Nikki Schuster

CEO of the Charity, Renew Counselling in Chelmsford, Essex

“Jason and D8A have been providing IT support for us for 15 years, through many changes and challenges. They have, and continue to be incredibly supportive to our needs and will endeavour to address any issues efficiently and speedily. They have proven to be an excellent resource for us as a charity. During this particularly trying time, D8A have continued to provide the help and support we need in terms of our ongoing IT requirements and also in relation to our response to COVID 19. I have no hesitation in recommending D8A.”

Andy Powell

Club Manager of Jags Sports Club in Dulwich, London

“Jason and D8A have been close partners of ours for the past 12 years. In that time they have built and maintained an IT system which we have come to rely on for all essential business needs. Their friendly and thorough approach has allowed the Sports Club to have total confidence in their advice and capabilities. They are reactive and proactive in equal measures and we know that any critical issues are dealt with swiftly and precisely to a very high standard.”

Nick Vincent

Partner of estate agent, Proctors in Shirley in Croydon

“We have worked with Jason and his company for many years now, we have always received a high level of service from his team, with speedy response time to issues raised. The fact that they are able to remotely access our computers to resolve matters is excellent. D8A have taken care of all our IT needs from large infrastructure projects to a staff member needing some support, they come highly recommended.”

Madde Nicholls

Managing Director, Begg and Co. Plastics distributor in Erith in Kent

“A professional and friendly service who are always there to help us with any IT problems we may have”

Tracy Figg

Office manager and PA to CEO at furniture distributor, Lifestyle Europe Furniture Ltd in Maidstone in Kent

“From our initial introduction to present, we have always received a friendly and professional response from their team.
When we approach them with a problem, we are always confident it will be resolved promptly.”

Thank you D8A for your continuous help and support."

Beverley Horne

Office manager at City Flooring in Beckenham in Kent

“I would like to take this opportunity to commend Jason and his team for their immediate attention to works and any problem solving that City Flooring have encountered.

Many thanks for your utmost efficiency and look forward to your continued advice and expertise in the future.”