Backup & Recovery

Keep your files and documents backed up to allow for seamless recovery and continuation of service should you happen to lose or be subject to a cyber-attack

Imagine having just one copy of a document you are working on and then for one of many reasons, the file is no longer accessible. What do you do? Panic I would imagine. Unfortunately, few people take backups seriously and think it isn’t going to happen to them, until it is too late of course.

Now imagine a scenario, where the document you are working on is already backed up and should the file you are working on is suddenly no longer accessible, you simply reach for the backup from just a few moments ago and continue as if nothing happened. That is possible, and we can make that dream a reality.

There are a range of backup solutions we can provide, but as with all our services, we will analyse your current business setup and the desired use case to determine a solution that is tailored for the needs of your business.

 

The individual services we cover:

• Supply and installation of backup solutions
• Managing the ongoing renewals for backup solutions
• Managed service for reinstating lost files, etc
• Replacement of failed hard drives
• Restoration of OS to a new hard drive
• Full computer backup and restoration

     

    We supply, install, and configure computer backups to local storage to ensure quick recovery of data in the event of a disaster or similar. There are a range of disasters that can occur and is worth being mindful of, including:

    • Fire
    • Flood
    • Theft
    • Hardware failure
    • User error
    • Engineer errors
    • Software and hardware bugs
    • Viruses
    • Hacking
     

    In addition to ensuring you have a secure computer backup in place that is readily accessible, we would also suggest being proactive to help mitigate some of the above disasters. Check our Data Security managed service on how we can help in that regards.

     If a hard drive should fail or extra storage is required, we can install additional storage or replace existing storage with a new hard drive. We can backup existing data or an entire operating system and applications and restore to a new hard drive. We can take this opportunity to start from scratch and reinstall your operating system (e.g., Windows 11) and migrate your data and applications from the old hard drive.

     

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    We are committed to providing a solution that is tailored to the operations of your business. It is not a one size fits all approach when it comes to our solutions. Our open-ended and custom direction is fully adaptable and can scale in-line as your company grows.

    Our responsive and knowledgeable team of IT professionals are ready to discuss a data backup and recovery solution that works for you and your business. Please contact us by calling directly on 020 8315 5820, sending an email to enquiries@d8a-it-services.co.uk or by completing our enquiry form.

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    THE SIX PILLARS TO OUR 20-YEAR TECH SUCCESS IN LONDON – AND WHAT KEEPS CLIENTS COMING BACK

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    PREMIUM HANDPICKED TECHNOLOGY

    We only choose technology based on its premium, high-security, long-lasting quality and pure performance metrics.

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    ENTERPRISE-LEVEL INFRASTRUCTURE

    Our team provides enterprise-level IT support and infrastructure in a simple and cost-effective manner.

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    REMOTE TAGGING SYSTEM

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    PROACTIVE MONITORING AND SUPPORT

    We keep a watchful eye on your IT infrastructure to catch problems before they happen.

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    RELIABLE AND RELEVANT EXPERTISE

    We know exactly what we are doing, and we do it efficiently no matter the task.

    Testimonials

    Timothy Proctor

    Partner, Proctors Estate Agent in Park Langley, Beckenham, Kent


    “We have relied on Jason and the D8A team to look after our IT needs for many years, with a monthly maintenance contract. During this time we have also carried out some major upgrades, most recently moving to a cloud server. With a lot of unseen work behind the scenes to make all necessary preparations, any such improvements have always been carried out with a minimum of disruption. Jason’s breadth of knowledge ensures any downtime is minimised and we are back up and running without delay. The monthly maintenance also ensures, on a day to day basis, that we experience virtually no issues and foreseen problems are dealt with ahead of time. Jason has efficient systems in place and with good humour and a friendly approach we have enjoyed an excellent working relationship that we hope will continue for many years to come."

    Nikki Schuster

    CEO of the Charity, Renew Counselling in Chelmsford, Essex


    “Jason and D8A have been providing IT support for us for 15 years, through many changes and challenges. They have, and continue to be incredibly supportive to our needs and will endeavour to address any issues efficiently and speedily. They have proven to be an excellent resource for us as a charity. During this particularly trying time, D8A have continued to provide the help and support we need in terms of our ongoing IT requirements and also in relation to our response to COVID 19. I have no hesitation in recommending D8A.”


    Andy Powell

    Club Manager of Jags Sports Club in Dulwich, London


    “Jason and D8A have been close partners of ours for the past 12 years. In that time they have built and maintained an IT system which we have come to rely on for all essential business needs. Their friendly and thorough approach has allowed the Sports Club to have total confidence in their advice and capabilities. They are reactive and proactive in equal measures and we know that any critical issues are dealt with swiftly and precisely to a very high standard.”

    Nick Vincent

    Partner of estate agent, Proctors in Shirley in Croydon


    “We have worked with Jason and his company for many years now, we have always received a high level of service from his team, with speedy response time to issues raised. The fact that they are able to remotely access our computers to resolve matters is excellent. D8A have taken care of all our IT needs from large infrastructure projects to a staff member needing some support, they come highly recommended.”

    Madde Nicholls

    Managing Director, Begg and Co. Plastics distributor in Erith in Kent

    “A professional and friendly service who are always there to help us with any IT problems we may have”

    Tracy Figg

    Office manager and PA to CEO at furniture distributor, Lifestyle Europe Furniture Ltd in Maidstone in Kent

    “From our initial introduction to present, we have always received a friendly and professional response from their team.
    When we approach them with a problem, we are always confident it will be resolved promptly.”

    Thank you D8A for your continuous help and support."

    Beverley Horne

    Office manager at City Flooring in Beckenham in Kent

    “I would like to take this opportunity to commend Jason and his team for their immediate attention to works and any problem solving that City Flooring have encountered.

    Many thanks for your utmost efficiency and look forward to your continued advice and expertise in the future.”