Backup & Recovery Overview
Who This Is For
Small to Medium Businesses
Protect critical business data and recover quickly from mistakes, failures, or cyber incidents — without needing in‑house IT expertise.
Enterprise Organizations
Structured, scalable backup solutions designed to support complex systems, compliance requirements, and rapid recovery across environments.
Startups
Start with the right foundations. Protect your data from day one and ensure growth doesn’t introduce unnecessary risk.
IT Departments
Reliable backup and recovery that supports internal teams, fills gaps, and provides reassurance when incidents occur.
Other
Problems this solves
Accidental data loss
Accidental data loss
Files are deleted, overwritten, or changed every day. Without proper backups, even small mistakes can become serious issues.
Hardware and system failure
Hardware and system failure
Drives fail, servers break, and updates go wrong. A reliable backup allows fast recovery without costly downtime.
Ransomware and cyber incidents
Ransomware and cyber incidents
If systems are encrypted or compromised, clean backups allow you to restore data safely without paying ransoms.
Business downtime
Business downtime
When data is unavailable, work stops. Structured backups reduce downtime and allow operations to continue with minimal disruption.
How we work
Discover
We start with a free, high‑level Teams meeting (or phone call) to understand your business and what you need.
Assess
If you proceed, we carry out a free initial assessment of each site and shared systems to establish a clear baseline.
Agree
We review our findings in plain English and agree priorities together, with no charge and no obligation.
Support
Once support is in place, we provide ongoing IT support with monthly assessments and annual reviews to keep your IT secure and aligned.
Check Your Backup & Recovery Readiness
If you’re unsure whether your backups would actually work when needed, we can help.
Book a free consultation to review your backup and recovery setup, check how quickly your business could recover, and identify any risks.
What's Included
What's Included
How Our Backup & Recovery Works
Why Choose d8a?
Free Assessments
Discover opportunities for improvement with no initial cost.
Efficient Workflows
We streamline IT processes to save you time and boost productivity.
Consistent Service
Expect reliable support and performance, every time.
Free Consultation
Get expert insights tailored to your business, on the house.
Well Organised
Our team operates with precision, keeping every project on track.
Years of Experience
Decades of expertise guide our every solution.
Ready to Upgrade Your IT Infrastructure?
Book a Free Assessment today and discover how we can help your business thrive with the right technology.
What our customers say
Areas we cover
Providing expert IT support and infrastructure services across London and the South East.
Frequently Asked Questions
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What is included in your backup & recovery service?
Our service covers secure data backups, automated scheduling, cloud and local storage options, rapid recovery, and full monitoring by our team. It ensures your business can restore files, systems, or entire devices quickly after data loss.
Why does my business need a backup solution?
Data loss can happen through accidental deletion, hardware failure, cyber‑attacks, or system corruption. A reliable backup ensures your business can recover quickly, avoid downtime, and protect critical information.
How often are backups taken?
Backups run automatically based on your business needs — typically daily or hourly. We configure schedules to ensure your data is always up‑to‑date and recoverable.
Where is my data stored?
Your data can be stored in:
- Secure cloud storage
- Local onsite backup devices
- Hybrid setups for maximum resilience
All storage locations follow strict security and encryption standards.
How fast can you recover lost data?
Recovery times depend on the size of the data and the type of backup, but most file‑level recoveries are completed within minutes. Full system restores are also fast thanks to our optimised recovery tools.
What happens if my entire device fails?
We can restore your device using a full system image backup, allowing you to recover everything — files, settings, applications, and configurations — exactly as they were.
Do you monitor backups for failures or issues?
Yes. Our team monitors backup jobs daily. If a backup fails or encounters an error, we fix it immediately to ensure your data is always protected.
Is cloud backup secure?
Absolutely. Cloud backups use end‑to‑end encryption, secure data centres, and strict access controls. This ensures your data is protected from unauthorised access and cyber threats.
Can you restore individual files or folders?
Yes. You can recover single files, folders, emails, or entire systems — whatever you need.
What types of data can you back up?
We back up:
- Documents and files
- Databases
- Emails
- Applications
- Full system images
- Servers and cloud environments
11. Do you support Microsoft 365 backups?
Yes. We provide full backup coverage for Microsoft 365, including Outlook, OneDrive, SharePoint, and Teams data
What’s the difference between backup and disaster recovery?
Backup stores copies of your data.
Disaster recovery focuses on getting your business running again quickly after a major incident.
We provide both — ensuring your data is safe and your operations can continue.
13. Do you offer a free backup assessment?
Yes. We can review your current setup, identify risks, and recommend improvements with no cost and no obligation.
Ready to Upgrade Your IT Infrastructure?
Book a Free Assessment today and discover how we can help your business thrive with the right technology.