A growing accountancy practice in Goudhurst, Kent required a more efficient way to manage its meeting rooms and improve visibility of room availability for employees and visitors.
D8A IT Services designed and deployed a meeting room booking solution that integrated directly with Microsoft 365, allowing meeting room schedules to be displayed outside each room whilst enabling staff to book available rooms instantly from the touchscreen panels.
The Challenge
Display meeting room availability in real time
Show upcoming bookings outside each room
Allow users to reserve available rooms directly at the door
Integrate with Microsoft 365 and Outlook calendars
Reduce booking conflicts
Create a more professional visitor experience
Our Approach
Created and configured room resource mailboxes
Integrated the booking panels with Microsoft 365 calendars
Configured synchronisation with Outlook and Teams meeting bookings
Applied room scheduling policies and permissions
Customised the display settings and room information
Tested real-time calendar synchronisation
Provided user guidance for staff
The Implementation
Microsoft 365 Room Configuration
Created and configured room resource mailboxes.
Applied booking permissions and scheduling policies.
Tested room calendar functionality.
Touchscreen Panel Installation
Installed meeting room scheduling displays outside each room.
Configured room names and display settings.
Ensured a professional and consistent appearance.
Outlook & Teams Integration
Linked room calendars to Microsoft 365.
Enabled automatic synchronisation with Outlook bookings.
Enabled Teams meeting visibility on room displays.
User Adoption & Testing
Tested live booking scenarios.
Validated calendar synchronisation.
Provided user guidance and training.
The new room booking panels have simplified meeting room management across the office. Staff can immediately see room availability, and the Microsoft 365 integration means bookings stay synchronised without any additional administration."
Before
Staff needed to check Outlook to determine room availability.
Room occupancy was not visible outside meeting rooms.
Ad-hoc meetings sometimes caused confusion over room availability.
Time was wasted looking for free meeting spaces.
Meeting room utilisation was difficult to monitor.
After
Meeting room availability is visible at a glance.
Live schedules are displayed outside each room.
Staff can instantly reserve available rooms.
Outlook and Teams bookings synchronise automatically.
Meeting room utilisation has improved.
Visitors benefit from a more organised environment.
Results
Improved Visibility
Real-time room availability displayed outside every meeting room.
Faster Room Booking
Staff can reserve available rooms directly from the panel.
Microsoft 365 Integration
Outlook and Teams bookings remain fully synchronised.
Reduced Booking Conflicts
Fewer interruptions and greater confidence in room availability.
Better User Experience
A simple and intuitive booking process for all staff.
Professional Workplace
Enhanced experience for clients and visitors attending meetings.
Engineering Highlights
Microsoft 365 room resource mailbox configuration.Outlook calendar integration.Microsoft Teams meeting synchronisation.Real-time room scheduling updates.Touchscreen meeting room panel deployment.Scheduling policy and permission configuration.End-user adoption support and training.Full testing and validation prior to go-live.
A Network Built For What's Next
While this project focused on meeting room technology, the underlying solution was built around the firm's wider Microsoft 365 environment. By integrating room scheduling directly with existing business systems, the practice now has a scalable platform that can support future workplace technologies and continued growth.
Why This Matters
For professional services firms, meeting rooms are an important part of both internal collaboration and client engagement. Providing clear visibility of room availability reduces frustration, improves efficiency and creates a more professional experience for everyone visiting the office.
D8A IT Services helps businesses across Kent, Sussex, Surrey and London implement modern workplace solutions that improve productivity and enhance the user experience.
Whether you're looking for meeting room booking panels, Microsoft Teams Rooms, Microsoft 365 consultancy or fully managed IT support, our team can help design and deploy a solution that works for your business.