Microsoft Entra ID Connect (formerly Azure AD Connect) is the identity synchronisation tool that links your on‑premises Active Directory with Microsoft Entra ID in the cloud.
It allows businesses to maintain a single, consistent identity for users across local systems and cloud services such as Microsoft 365. User accounts, passwords, and group memberships remain aligned, reducing administration effort and improving security.
When implemented correctly, Entra ID Connect enables seamless sign‑ins, supports hybrid working, and forms the foundation of a secure Microsoft cloud environment. When implemented incorrectly, it can lead to duplicate accounts, sign‑in issues, or unexpected changes in Entra ID.
Our Entra ID Connect service ensures your identity synchronisation is designed, deployed, and maintained correctly.
Who This Is For
Small to Medium Businesses
Maintain a simple, reliable identity setup while transitioning from on‑premises systems to Microsoft 365.
Enterprise Organizations
Support complex hybrid identity environments with controlled and predictable synchronisation.
Startups
Integrate legacy Active Directory environments with Microsoft Entra ID during migration or acquisition scenarios.
IT Departments
Ensure Entra ID Connect is deployed correctly, securely, and aligned with Microsoft best practice.
Any business running Active Directory alongside Microsoft 365 benefits from a properly configured Entra ID Connect setup.
Problems this solves
Duplicate or mismatched accounts
Duplicate or mismatched accounts
Poor configuration can cause cloud users to be created separately from on‑premises users.
Password and sign‑in issues
Password and sign‑in issues
Incorrect sync or authentication methods lead to failed logins and user disruption.
Unexpected sync changes
Unexpected sync changes
Misaligned source attributes can result in users or devices being unexpectedly added, removed, or modified.
Security and compliance risk
Security and compliance risk
Identity is central to security — misconfiguration creates gaps that are difficult to spot later.
How we work
1
Discover
We start with a free, high‑level Teams meeting (or phone call) to understand your business and what you need.
2
Assess
If you proceed, we carry out a free initial assessment of each site and shared systems to establish a clear baseline.
3
Agree
We review our findings in plain English and agree priorities together, with no charge and no obligation.
4
Support
Once support is in place, we provide ongoing IT support with monthly assessments and annual reviews to keep your IT secure and aligned.
Is Your Identity Setup Working Properly?
If you’re unsure whether your on-premises and cloud identities are syncing correctly and securely, we can help.
Book a free consultation to review your Entra ID Connect setup, identify any issues, and ensure your users, passwords, and access are working as expected.
Assessment of your existing Active Directory and Entra ID setup
Design of the correct identity synchronisation model
Installation or upgrade of Microsoft Entra ID Connect
Configuration of password and sign‑in methods
Validation of source anchor and object matching
Health monitoring configuration
Controlled testing and verification
Ongoing support and change management
How Our Entra ID Connect Service Works
We begin by reviewing your current Active Directory and Microsoft Entra ID tenant, including user objects, attributes, and existing synchronisation behaviour.
From there, we design a synchronisation configuration that ensures users, groups, and passwords align correctly between environments. Installation and configuration are carried out in a controlled manner to avoid unexpected changes.
Our approach focuses on:
Predictable and safe synchronisation
Avoiding duplicate or orphaned objects
Secure sign‑in experiences
Minimising risk during changes or upgrades
This results in a stable hybrid identity platform that supports Microsoft 365, cloud desktops, and security services.
Why Choose d8a?
Free Assessments
Discover opportunities for improvement with no initial cost.
Efficient Workflows
We streamline IT processes to save you time and boost productivity.
Consistent Service
Expect reliable support and performance, every time.
Free Consultation
Get expert insights tailored to your business, on the house.
Well Organised
Our team operates with precision, keeping every project on track.
Years of Experience
Decades of expertise guide our every solution.
What our customers say
Ready to Upgrade Your IT Infrastructure?
Book a Free Assessment today and discover how we can help your business thrive with the right technology.