Microsoft Entra ID Connect Overview
Who This Is For
Small to Medium Businesses
Maintain a simple, reliable identity setup while transitioning from on‑premises systems to Microsoft 365.
Enterprise Organizations
Support complex hybrid identity environments with controlled and predictable synchronisation.
Startups
Integrate legacy Active Directory environments with Microsoft Entra ID during migration or acquisition scenarios.
IT Departments
Ensure Entra ID Connect is deployed correctly, securely, and aligned with Microsoft best practice.
Other
Any business running Active Directory alongside Microsoft 365 benefits from a properly configured Entra ID Connect setup.
Problems this solves
Duplicate or mismatched accounts
Duplicate or mismatched accounts
Poor configuration can cause cloud users to be created separately from on‑premises users.
Password and sign‑in issues
Password and sign‑in issues
Incorrect sync or authentication methods lead to failed logins and user disruption.
Unexpected sync changes
Unexpected sync changes
Misaligned source attributes can result in users or devices being unexpectedly added, removed, or modified.
Security and compliance risk
Security and compliance risk
Identity is central to security — misconfiguration creates gaps that are difficult to spot later.
How we work
Discover
We start with a free, high‑level Teams meeting (or phone call) to understand your business and what you need.
Assess
If you proceed, we carry out a free initial assessment of each site and shared systems to establish a clear baseline.
Agree
We review our findings in plain English and agree priorities together, with no charge and no obligation.
Support
Once support is in place, we provide ongoing IT support with monthly assessments and annual reviews to keep your IT secure and aligned.
Is Your Identity Setup Working Properly?
If you’re unsure whether your on-premises and cloud identities are syncing correctly and securely, we can help.
Book a free consultation to review your Entra ID Connect setup, identify any issues, and ensure your users, passwords, and access are working as expected.
No cost. No obligation. Just a clear assessment.
What's Included
What's Included
How Our Entra ID Connect Service Works
Why Choose d8a?
Free Assessments
Discover opportunities for improvement with no initial cost.
Efficient Workflows
We streamline IT processes to save you time and boost productivity.
Consistent Service
Expect reliable support and performance, every time.
Free Consultation
Get expert insights tailored to your business, on the house.
Well Organised
Our team operates with precision, keeping every project on track.
Years of Experience
Decades of expertise guide our every solution.
Ready to Upgrade Your IT Infrastructure?
Book a Free Assessment today and discover how we can help your business thrive with the right technology.
What our customers say
Areas we cover
Providing expert IT support and infrastructure services across London and the South East.
Frequently Asked Questions
What is Microsoft Entra ID Connect?
Microsoft Entra ID Connect (formerly Azure AD Connect) is the tool that synchronises your on‑premises Active Directory with Microsoft Entra ID in the cloud. It keeps user identities, passwords, and groups aligned across both environments.
Why do businesses use Entra ID Connect?
It provides a single, consistent identity for users across local systems and Microsoft 365, reduces admin effort, improves security, and enables seamless hybrid working.
What problems does Entra ID Connect solve?
Duplicate or mismatched user accounts
Password and sign‑in issues
Unexpected sync changes
Security and compliance gaps caused by misconfigured identity setups
Who is Entra ID Connect suitable for?
It’s ideal for:
- Small to medium businesses transitioning to Microsoft 365
- Enterprises with complex hybrid identity environments
- Startups merging legacy systems
- IT departments needing predictable, secure synchronisation
- Accountants, lawyers, estate agents, manufacturers, construction teams — any organisation running AD alongside Microsoft 365
What happens if Entra ID Connect is configured incorrectly?
Poor configuration can cause:
- Duplicate cloud accounts
- Failed logins
- Incorrect password behaviour
- Users or devices being unexpectedly added, removed, or modified
- Security vulnerabilities that are difficult to detect later
What does D8A’s Entra ID Connect service include?
Assessment of your existing AD and Entra ID setup
Design of the correct synchronisation model
Installation or upgrade of Entra ID Connect
Configuration of password and sign‑in methods
Validation of source anchor and object matching
Health monitoring setup
Controlled testing and verification
Ongoing support and change management
How does D8A ensure safe and predictable synchronisation?
We review your current identity environment, design a secure sync model, and implement changes in a controlled manner to avoid unexpected modifications. Our focus is on:
- Predictable sync behaviour
- Avoiding duplicate or orphaned objects
- Secure sign‑in experiences
- Minimising risk during upgrades or changes
Does Entra ID Connect support hybrid working?
Yes. It ensures users can sign in seamlessly to both on‑premises systems and cloud services like Microsoft 365, making hybrid and remote working smooth and secure.
How do I know if my identity setup is working properly?
If you’re unsure whether your users, passwords, and groups are syncing correctly, D8A offers a free consultation to review your setup and identify issues.
Ready to Upgrade Your IT Infrastructure?
Book a Free Assessment today and discover how we can help your business thrive with the right technology.